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Designed Especially For You Family Assistance

Welcome to the friends and family section of our web site. Although we serve correctional facilities, inmates and friends and family members, this section is all about you.

We understand the hardship placed on a family or friend when one of their members is incarcerated. This section of our site should provide valuable resources to help you deal with the challenges you are facing.

This section of our site will help you:

  • Understand who we are and our Friends & Family mission
  • Understand how to open a calling account so you will be able to contact your loved ones
  • Learn what type of account best fits your lifestyle and budget
  • Gain access to vital resources to assist your family
  • Learn about all the different programs we provide to help you stay in touch
  • Understand what reentry programs are available once your incarcerated friend or family member is released
  • Contact us with any questions

We hope that all will find this section of our site a helpful place to visit, whenever you’re in need.

24/7, 365 Days Per YearIn order to contact an incarcerated person, facilities require a funded account. Correctional Billing Services (CBS), handles all our friends & family accounts. Open an account, deposit funds into an existing account, have a question on a bill… making sure friends, family members have immediate access to all their account information, so that contact can be made, is CBS’ primary mission.

Providing a helping hand when they need it most, the company offers these vital services for friends and family members of incarcerated individuals in over 2,600 facilities across the U.S. On the web, by automated phone, on facility lobby kiosks with a customer support team member, CBS is available to assist you 24 hours a day, 7 days a week.